ciaopost
You sell to people

Your happy customers on all your socials.

Publish video/audio testimonials: for bars, restaurants, salons, bookshops, gyms, travel agencies, and alike.

LHLulla HairLugano
I’ve been coming herefor two years nowbest colour I’ve ever hadthey know exactlywhat I wantI’m not going anywhere else
0:42
Two years of trust, in her own words. Thank you, Maria - see you in six weeks. Recorded at the counter in 40 seconds, subtitled, and out on every channel in one tap.
#luganohair #balayage #realcustomers #ciaopost
Published with ciaopost
45238
SalonSalon
BarBar
RestaurantRestaurant
BookshopBookshop
GymGym
Travel agencyTravel agency
BakeryBakery
BarberBarber
FloristFlorist
HotelHotel

Capture true life moments, share them

Customers testimonials generate engagement and new customers.

BCBar CentraleLugano · just now
7:02, first tray out of the oven. The counter is ready when you are.
#colazione #cornetti #buongiorno #ciaopost
Published with ciaopost
1679
Our breakfast, 7 a.m.
LHLulla HairLugano · just now
“I’d never go anywhere else.”
0:42
Two years of trust, in her own words. Thank you, Maria.
#luganohair #realcustomers #ciaopost
Published with ciaopost
45238
Customer video after a haircut
SCSartoria ContiLugano · just now
voice
“The suit fits like it was made twice.”
Franco picked up his wedding suit today. His words, our photo.
#sartoria #madetomeasure #ciaopost
Published with ciaopost
8912
Customer voice + picture at delivery

From ciaopost to all your socials

Whatever the moment is, it ends the same way: published everywhere at once.

REC
Customer video
They talk to your phone, 60 seconds, subtitled.
Customer voice
Their voice on your photo, consent signed.
Your content
A photo, a video, a link, plain text.
Publishing…Published
Shop owner smiling at her phone
“My socials run themselves now.”
234 likes
New review
Your benefits

What changes from day one

01
Save hours, not minutes
Stop juggling between different apps and manual uploads. ciaopost centralizes everything in one place, letting you publish across all your channels with a single tap.
02
Turn happy customers into your best marketing team
Authentic stories recorded at the counter are more convincing than any scripted ad. Build trust and social proof effortlessly.
03
More Google reviews, without asking twice
The same QR that collects a testimonial hands your customer the review link. You gather reviews and social posts in one move, instead of chasing each separately.
04
Consistent presence without the stress
A customer testimonial or an inventory update: your feeds stay active and engaging even on your busiest days - no design skills required.
In a world of fake content, real stuff wins.

Questions from the counter

How do I encourage a customer to record a ciaopost?

Offer a small thank-you: a discount on the service, a coffee on the house, a little extra on their next visit. A small cost for you, a big return for your business - and the testimonial stays honest, because their words are still their own.

GDPR/nLPD: am I allowed to publish my customers on social media?

Yes - because ciaopost collects consent first. Before any testimonial is published, your customer reads the consent text and signs it on your phone, right after recording. The signed consent is stored with the post, compliant with GDPR (EU) and nLPD (Switzerland). No signature, no post.

What if the customer doesn’t want to be on camera?

Use voice + photo: the customer speaks (voice only), and you photograph the result of your work - the haircut, the dish, the bouquet. Their voice and words are published with the photo, with the same signed consent. And if they’d rather not appear at all, that’s fine: a “no” costs nothing.

How long does making a testimonial take?

The recording itself is up to 60 seconds - the customer talks, you hold the phone. After that you check the subtitles, the customer signs consent on your phone, and ciaopost publishes. It fits into the natural moment at the counter, while the customer is still there and still happy.

How does the review invitation work?

After the testimonial, you show the customer a QR code on your phone. They scan it with their own phone and land directly on your Google review page. It works because you're asking at the right moment - while they're still in front of you and still happy.

And on days with no customers around?

Post something yourself: the morning counter, the new arrivals, your opening hours. A photo and two lines, published everywhere at once - your profiles stay alive while the business runs.

Turn your happy customers into your best content.

Try ciaopost